Privacy Policy
This Privacy Policy explains how Web on Speed collects, uses, stores, and protects your personal data when you use our services. We are committed to processing personal data lawfully, fairly, and transparently in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
Web on Speed (MBR: C 12345, VAT: MT12345678) is the data controller for personal data processed through our services. Our registered office is located in Bugibba, Malta. For privacy-related enquiries, contact us at [email protected].
2. Data We Collect
- Account information (name, email, billing address)
- Payment information (processed via our payment processor — we do not store card numbers)
- Usage data (hosting resource usage, server access logs)
- Technical data (IP address, browser type, referrer — collected via Cloudflare)
3. Legal Basis for Processing
- Performance of contract (Art. 6(1)(b) GDPR) — providing hosting services
- Legitimate interest (Art. 6(1)(f) GDPR) — security, fraud prevention, service improvement
- Consent (Art. 6(1)(a) GDPR) — marketing communications
4. Data Retention
Account data retained for duration of contract plus 3 years. Server logs retained for 30 days. Payment records retained for 7 years for legal compliance.
5. Third-Party Processors
| Processor | Purpose | Location |
|---|---|---|
| Cloudflare | DDoS protection and CDN | Global |
| Hetzner | Server infrastructure | DE and FI |
| DigitalOcean | Cloud services | NL and DE |
| Payment Processor | Payment processing | EU |
6. Your Rights Under GDPR
- Right to access — obtain a copy of your personal data
- Right to rectification — correct inaccurate data
- Right to erasure — request deletion of your data
- Right to data portability — receive your data in machine-readable format
- Right to object — object to processing based on legitimate interest
- Right to lodge a complaint — contact your national data protection authority
7. Cookies
For details on how we use cookies and similar technologies, please review our Cookie Policy.
8. Contact
If you have any questions about this Privacy Policy or your personal data, contact us at [email protected].